We're here when you need us most.
Skilled professionals you can trust.
No surprises. Just honest, fair pricing.
We stand behind our work every time.
Your sump pump spends most of its life sitting quietly in a pit in your basement, and it is easy to forget it is even there. The problem is that when it stops working, you usually find out during a storm, which is the worst possible time to discover your basement protection has failed. Catching problems early and getting them repaired quickly is what keeps a manageable situation from turning into a flooded basement.
On Time Plumbing, Heating, Cooling, and Electric provides sump pump repair services to homeowners throughout Wichita. Whether your pump has stopped running, is behaving strangely, or you just want to make sure it is ready before storm season hits, we are here to help.
Sump pumps rarely fail without warning. Most of the time there are signs that something is off well before the system stops working entirely. Knowing what to watch for gives you the chance to get ahead of a repair before it becomes an emergency.
Watch for these warning signs:
After working on sump pumps in homes throughout Wichita, we have a clear picture of the issues that come up most frequently. Some are simple fixes, and others point to a system that is nearing the end of its useful life.
A stuck or failed float switch is one of the most common problems we diagnose. The float switch is what tells the pump when to turn on and off based on the water level in the pit. When it gets stuck or stops working correctly, the pump either runs constantly or fails to activate when it should.
Motor failure is another frequent issue, especially in older units or pumps that have been running hard for years without maintenance. Wichita’s humid summers contribute to corrosion and wear on pump components over time, which is why systems here sometimes deteriorate faster than their rated lifespan would suggest.
Clogged discharge lines are a problem we see regularly as well. If debris, ice, or buildup blocks the line that carries water away from the home, the pump has nowhere to send the water and will either run continuously or shut down on an overload protection switch. A clogged line can also cause water to back up into the pit and overflow if the blockage is not cleared.
Worn or damaged check valves, failed capacitors, and burned-out motors round out the most common repairs we handle. In many cases these are straightforward fixes that restore a system to full working order without needing a full replacement.
When we come out for a sump pump repair, we do not just address the obvious symptom and move on. We take the time to understand what caused the problem and check the rest of the system to make sure nothing else is about to give out.
We start with a full diagnostic to identify exactly what is wrong. That means testing the float switch, inspecting the motor and impeller, checking the discharge line for obstructions, and evaluating the overall condition of the unit. A thorough diagnosis up front prevents the frustration of fixing one thing only to have something else fail shortly after.
Once we know what the system needs, we walk you through what we found and what the repair involves before we do anything. You will have a clear picture of the cost and the work required so you can make an informed decision. If the repair makes sense given the age and condition of the pump, we take care of it. If the system is far enough along that repair is not a smart investment, we will tell you that honestly and talk through replacement options.
We carry common sump pump parts on our service vehicles so we can handle most repairs in a single visit without having to schedule a return trip for parts.
A sump pump that fails during an active storm is an emergency. Water can begin entering a basement quickly once the pump is out of commission, and the longer it sits, the more damage it causes to flooring, walls, stored belongings, and the structure of the home itself.
On Time Plumbing, Heating, Cooling, and Electric offers 24/7 emergency sump pump repair for exactly these situations. If your pump stops working during a storm or you come home to find water in your basement, call us right away. We respond to emergency calls around the clock because we know that waiting until morning is not an option when water is actively entering your home.
While you wait for us to arrive, make sure the pump is plugged in and the circuit breaker for that outlet has not tripped. Sometimes what looks like a pump failure is actually a tripped breaker or a disconnected power cord. If the pump is running but not moving water, avoid the area and let us handle the diagnosis when we arrive.
When your basement protection is on the line, you want a plumber who shows up fast, tells you the truth, and fixes the problem right. That is exactly what we have built our reputation on throughout Wichita.
Here is what you can expect when you call us:
