Hear what others are saying
After our air conditioner went out, Jake took our call and responded in 30 minutes. He was extremely professional and did not waste any time diagnosing and fixing the problem. He was upfront with the cost, including the emergency fee since it was a weekend, which allowed us to make a financially informed decision. Jake was polite and provided great customer service. I would recommend and use this company again!Dana A.
I am very satisfied with the professionalism and services that were provided for my family. The toilet replacement/installation was preformed swiftly & with great attention to detail. We cannot be more pleased with this company & service technicians. Ten out of ten would definitely recommend.Alvolita B.
Dustin was awesome. We needed to get our garbage disposal installed in order to finish our kitchen remodel. He was prompt-on time-knowledgeable and quick with the job. Thanks Dustin for a great job. We will use him again for other house hold needs when they arise.Janice K.
Sam was on time, made sure to call ahead to ensure he would arrive on time. Was very knowledgeable and able to quickly diagnose the issue. 15 to 20 minute part replacement and we were back in business. Explained the issue to me and made sure I knew what the problem was. When I use On Time, I will be sure to as for the same tech so I will be confident I get amazing service.Daniel B.
The plumber called to let me know his name and about how long it would be before his arrival. My 4 year old likes to watch people work and talk their ear off. Both plumbers were very understanding. They were informative on the work being done, and accurate in estimates of time. Very professional and respectful.Leah T.
My kitchen sink was stopped up so I called On Time Plumbing. They said they would schedule a tech between 8 and 5, so I resigned myself to being home all day. I was pleasantly surprised when the tech called at 10am and said he was on his way. He was a very nice and personable young man and was very knowledgeable about plumbing. He also seemed to enjoy the work he does. His name was Anthony and he is definitely a professional. My sink was leaking underneath as well and he said the pipes were not connecting right and needed to be routed differently to work better. It was expensive but he did do an excellent job. I had him give me some business cards so I could tell my neighbors what a great company this is.Linda R.